Legal

Privacy Policy

Effective date: 11 February 2025

Introduction

Welcome to dotMD (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dotmd.com.au (“Website”) and use our services.

By accessing or using our Website and services, you agree to the terms outlined in this Privacy Policy.

Information we collect

We collect the following types of information.

Personal information

  • Name
  • Email address
  • Phone number
  • Business name
  • Billing information (for payment processing)

Non-personal information

  • Browser type and version
  • IP address
  • Pages visited on our Website
  • Referral sources
  • Device information
  • Cookies and tracking technologies

How we use your information

We use your information for the following purposes:

  • To provide and manage our services
  • To communicate with you regarding inquiries, updates, and service offerings
  • To process payments and manage billing
  • To improve our Website and services
  • To comply with legal obligations
  • To market our services (you can opt out anytime)

How we share your information

We do not sell or rent your personal information. However, we may share it with:

  • Service providers assisting in business operations (e.g., payment processors, hosting services)
  • Legal authorities if required by law
  • Business partners if necessary to provide a requested service

Data security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.

Cookies and tracking technologies

We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may impact Website functionality.

We also use Google Analytics (measurement ID G-40QD7D3FKE) to understand how the Website is used. Google may set cookies and process IP addresses and device information on our behalf. You can opt out with the Google Analytics opt-out browser add-on, or by blocking cookies in your browser.

The contact form is delivered by FormSubmit to our studio inboxes. Name, email, phone, company and the message you write are sent so we can reply to the brief.

Third-party links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Your rights and choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Withdraw consent for data processing (where applicable)

To exercise these rights, contact us atcontact@dotmd.com.au.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact us

If you have any questions about this Privacy Policy, please contact us at DOTMD PTY LTD,contact@dotmd.com.au.